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Refund and Returns Policy

Swing On In – Refund Policy

At Swing On In, we understand that plans can change. Below is our refund and ticket transfer policy for events:

Full Weekend Tickets

  • Up to 60 days before the event: A full refund is available, minus a $30 processing fee.
  • Less than 60 days before the event: No refunds will be issued; however, tickets can be transferred to another person. Please contact us to make arrangements.

Individual Social Dance Tickets

  • No refunds will be provided for individual social dance tickets.

Ticket Resale Assistance

If you are no longer able to attend and have a ticket to sell, please get in touch with us. While we cannot guarantee a sale, we will do our best to help connect you with potential buyers.

For any refund or ticket transfer inquiries, please contact us.

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ACKNOWLEDGEMENT

We acknowledge the Traditional Owners and Custodians of the land on which we dance, the Arakwal people, the Minjungbal people, and the Widjabul people of the Bundjalung Nation, and pay our respects to their Elders past and present, as well as to emerging leaders. We acknowledge that the core dances we teach, perform and share come from African American and Black culture, as does the jazz music we love. We acknowledge that we do so without lived experience of this culture and are deeply grateful to be able to experience this amazing art form. We endeavour to continue educating ourselves about the historical, political and social context from which jazz and lindy hop grew, and in which it exists today. Understanding this helps us to honour the roots of the dance and music.

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